1. Consent
This Privacy Policy describes how Wavexcel.in ("we" or "us") collects, uses, and safeguards your information in connection with your access to and use of our website, platform, and services. By accessing and/or using any of our services, you accept and agree to the practices described in this Privacy Policy.
2. Who We Are
Wavexcel is a technology company specializing in AI solutions, business automation, and digital transformation. We help businesses optimize operations through AI-powered software solutions, including ERP, CRM, and automation services. You can contact us at contact@wavexcel.in.
3. General
We collect both personal and non-personal information from users interacting with our website and platform. This Privacy Policy outlines the types of data we collect, how it is used, and how we protect it.
4. Information We Collect About You and How We Collect It
We collect information through:
Direct interactions (when you provide information via forms, emails, or calls).
Automated tracking technologies (cookies, web beacons, and analytics tools).
Third-party sources (such as business partners or publicly available information).
Types of information collected:
Personal Information: Name, email, phone number, job title, company details, and any other identifier.
Non-Personal Information: Browser type, operating system, IP address, usage patterns, and geographical location.
5. How We May Use Your Information
We use your data for:
Providing, operating, and improving our services.
Customer support and responding to inquiries.
Personalizing user experience and marketing communications.
Complying with legal obligations and fraud prevention.
6. How Long We Will Keep This Data
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Upon request, we will delete your data unless required by law to retain it.
7. Disclosure of Your Information
We may share your data:
With service providers and partners who assist in operating our business.
If required by law or to protect our legal rights.
With your consent for specific purposes.
8. Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites and encourage you to review their policies before providing any personal information.
9. Data Security
We implement robust security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no online platform is entirely secure, and we cannot guarantee absolute security.
10. Your Rights as a Data Subject
You may have the following rights:
Access, update, or delete your personal data.
Opt-out of marketing communications.
Restrict or object to data processing in certain cases.
11. Circumstances for Denial
In some cases, we may deny a data request if it conflicts with legal obligations, security measures, or ongoing investigations.
12. Your Right to Complain
If you believe your data protection rights have been violated, you can file a complaint with the relevant data protection authority or contact us for resolution.
13. Data Processing Addendum
For clients and partners handling sensitive data with us, we may enter into a separate Data Processing Agreement (DPA) in compliance with applicable regulations.
14. International Transfer of Data
Your data may be processed outside of your country of residence. We ensure adequate safeguards are in place to protect transferred data.
15. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website, and we encourage you to review it periodically.
16. Still Have Some Questions?
If you have any questions regarding this Privacy Policy or our data practices, contact us at hello@wavexcel.in.
